Learn Hub - tufting knowledge base

Guides, machine help, and answers from the Tuft the World team. The most comprehensive guide to tufting available.

Getting started

13 guides

New to tufting? Start here.

Machines

6 guides

Compare machines and choose the right one.

Yarn and cloth

5 guides

What to tuft with and how much you need.

Techniques and design

5 guides

Pile types, design transfer, texture, and safety.

Finishing

9 guides

Glue, backing, edges, carving, and care.

Machine troubleshooting

11 guides

Fixes for common machine problems.

  • Quick Diagnosis Reference Card

    Use this at-a-glance table as your first step when diagnosing any machine issue. Find your symptom, check the first action, then follow the link...

  • Sending Your Machine In for Repair

    When a machine cannot be repaired remotely, it is sent to the Tuft the World facility in Philadelphia.

  • Unusual Sounds & Vibration

    Unusual sounds are almost always early warning signs that can be resolved quickly. The most common cause is lack of lubrication.

  • Pile Height Adjustment & Factory Settings

    Pile height adjustment controls how far the needle protrudes through the cloth, which determines how tall your pile will be.

  • White Gear & Mechanical Assembly Issues

    The white gear drives the needle bar and scissors timing. Issues with it typically result from misalignment, loose hardware, or hardware that has vibrated…

  • Motor, Power & Speed Issues

    Motor and power problems are typically caused by one of three things: insufficient lubrication, a worn power cord, or a faulty adapter.

  • Scissors & Cutting Mechanism Issues

    Scissors are one of the most common sources of support requests. Issues range from yarn not being cut at all, to yarn getting trapped,...

  • Yarn Feed & Tension Issues

    Yarn tension issues are often subtle and can result in inconsistent pile height, yarn falling out of the needle, yarn breaking, or bunching near...

  • Needle & Needle Bar Issues

    Needle problems are among the most frequently reported issues — from bent needles caused by shipping, to wrong needle types, to pile height gear…

  • Machine Oiling & Maintenance

    The vast majority of tufting machine problems — motor slowdowns, high-pitched sounds, jerky motion, and skipped stitches — stem from insufficient lubrication.

  • Before You Tuft: Pre-Session Checklist

    ⚠️ Safety First — Always Read Before Starting Turn OFF and UNPLUG the machine before performing any mechanical adjustment or repair.

Pricing and selling

4 guides

Price your work and take commissions.

  • Bulk & Wholesale Pricing for Studios and Teachers

    If you teach workshops or run a studio, we offer 25% off bulk supplies. The discount can be combined with current sale prices on...

  • Custom Rug Commissions

    We make custom tufted rugs to order. Pricing: $30 per square foot for tufting, plus a $50 design fee. Sales tax applies only to...

  • Using the TTW Rug Pricing Calculator

    TTW built a free online rug pricing calculator after years of selling tufted rugs ourselves. Here's how to get the most out of it.

  • How to Price Your Tufted Work

    Pricing your work is one of the hardest things about selling handmade goods — and it's consistently the most-discussed topic in the tufting community.

Workshops

7 guides

Classes and private events in Philadelphia.

Orders and shipping

15 guides

Shipping, returns, gift cards, and rewards.

Stories and interviews

15 guides

Artists, history, and news from the studio.

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